Event Organizers allow your organization to provide a point of contact for your events hosted through MemberNova and allow non-administrators to manage individual events without providing them with a greater level of access than necessary. This allows events to be largely controlled by individual members who have been assigned as an event organizer.
Adding a new Event Organizer
After adding a new event organizer to an event, a confirmation email will be sent to the organizer’s provided email address. Future updates to the organizer’s Organizer Role setting will prompt additional emails to confirm the changes.
Click Events or the Calendar icon on the left menu.
Click Manage on the event you would like to add an event organizer to.
At the top right of the event page, click Setup or the Gear icon.
Under the Event Organizers section, click on the Add button.
The Add Organizer window will appear, providing several options to configure the new event organizer:
Existing Contact - Allows you to search and select a member of your organization as the event organizer.
Custom - Allows you to manually add a non-member as an event organizer by providing their contact details. Non-member organizers are unable to be provided an Organizer role, because they cannot login.
First Name (Required) - Custom event organizer’s first name.
Last Name (Required) - Custom event organizer’s last name.
Email (Required) - Custom event organizer’s email address.
Phone - Custom event organizer’s phone number.
Checkbox to confirm consent (Required) - Check this to confirm you have the person’s consent to add them as an event organizer and to save their information into the system.
Show contact details - Determines whether an event organizer’s contact details will be shared with the public on the event registration page.
Set as Primary Organizer - Sets the event organizer as the event’s default point of contact.
Organizer Role - Determines the access level of the event organizer and what they can manage within the event.
None - The organizer will not be granted any additional access to manage the event.
Administrator - The organizer will be granted access to manage the entire event excluding the ability to copy, delete, and close it.
Manage Orders and Attendees - The organizer will be granted full access to orders, attendees, emails, and ability to view documents.
Communications - The organizer will be granted full access to emails and ability to view documents.
Receive Notifications - Allows you to customize which event notifications the event organizer will receive.
Successful Registration - Notifies the organizer about successful registrations.
Ticket Cancellation - Notifies the organizer about ticket cancellations.
Order Cancellation - Notifies the organizer about order cancellations.
Refund Issued - Notifies the organizer about issued refunds.
Payment Received - Notifies the organizer about received payments.
After configuring the new event organizer, click the Save button to finalize your changes. Alternatively, click cancel to go back.
Editing an existing Event Organizer
Click Events or the Calendar icon on the left menu.
Click Manage on the event you would like to add an event organizer to.
At the top right of the event page, click Setup or the Gear icon.
Under the Event Organizers section, click on the dropdown arrow on the same line as the event organizer.
Within the dropdown menu options, click Edit.
The Edit Organizer window will appear where you can make the necessary adjustments. Click the Save button to finalize your changes.
Removing an Event Organizer
Click Events or the Calendar icon on the left menu.
Click Manage on the event you would like to add an event organizer to.
At the top right of the event page, click Setup or the Gear icon.
Under the Event Organizers section, click on the dropdown arrow on the same line as the event organizer.
Within the dropdown menu options, click Delete.
A confirmation window will appear. Click OK to confirm and remove the organizer.